Job Description

Job Summary
As part of a management team, oversee hiring, training, and developing Animal Caregiver team and all aspects of daily care, housing, and movement of animals in the shelter. Ensure compliance with Humane Rescue Alliance (HRA) policies and procedures with the District of Columbia contracted services and all animal care activities.

Duties and Responsibilities
-Supervise Animal Caregivers to ensure that all responsibilities are consistently fulfilled and that they have
the tools they need to do their job effectively
-Conduct hiring and training of new Animal Caregivers assigned as direct reports, providing weekly updates
on new applicants to the Animal Care Management team
-Develop and lead implementation of new Animal Caregiver training plans, including regular (minimum
weekly) check-ins with new Caregivers during training period
-Assess ongoing training needs of animal caregivers, and develop and provide training opportunities to care
staff based on identified needs
-Ensure animal care staff performs at their highest levels while still adhering to all proper safety and humane guidelines
-Mentor and coach employees, perform staff evaluations, and issue disciplinary actions; maintain up-to-date records on employee performance in ADP.
-Actively work to maintain high team morale while fostering individual growth and development in collaboration with other Animal Care Managers, prepare and distribute the animal care team schedule, including daily task and location assignments
-Monitor assigned employees’ PTO and timecard activity in ADP
-Oversee daily animal care and cleaning of animal housing, care, and administrative spaces
-Monitor animals and activities in all animal housing areas
-Adjust daily departmental priorities as necessitated by emergency or unusual animal care situations such as disease outbreaks or intake of a large group of animals
-Assist in creating, updating, and implementing animal care guidelines and protocols
-Ensure cleanliness of public areas assigned to Animal Care team, performing spot checks as tasks and areas are completed and throughout the day
-Order animal care and cleaning supplies as needed to ensure all needed food and supplies are available when needed
-Ensure deliveries and donations of animal care supplies are cleared from common spaces throughout each day, and stored neatly, safely, and accessibly
-Ensure safe, healthy, and efficient flow of animals through HRA facilities and maintenance of animal records
-In rotation with other Animal Care Managers, lead daily Population Management Team rounds, issue report of findings, and ensure animal care-related issues are resolved in a timely manner
-Perform daily review of animal stages, locations, space availability, and coordinate movement of animals within HRA facilities accordingly
-Ensure animal records in PetPoint are maintained and updated accurately
-Participate in Animal Flow Meetings
-When assigned, complete the euthanasia review process and perform euthanasia of animals
-Attend and respond to HRA email and other communications throughout the workday
-Report maintenance/repair issues to facilities team and Sr. Director of Operations
-Instruct HRA volunteers as needed
-Provide reports to Sr. Director of Operations or VP of Operations as requested
-Perform other related duties and special projects as assigned

Qualifications and Requirements
-Knowledge of and ability to implement and carry out care-related animal sheltering best practices for all species of sheltered animals
-Knowledge of and ability to handle domestic, exotic, and wild animals
-Ability to effectively organize, lead, and manage staff and their work
-Ability to exhibit sound judgment and handle confidential matters
-Ability to collaborate effectively, and work as part of a team
-Excellent verbal and written communication, presentation, organizational, time management and problem-solving skills
-Excellent interpersonal skills with a customer service orientation. Ability to communicate effectively, courteously, and professionally with a variety of individuals representing the public, board members, volunteers, donors, and employees
-Ability to manage emotional aspect of work in an animal shelter environment in a positive, professional manner, including providing input on euthanasia decisions
-A commitment to and passion for the HRA mission, and for caring for all animals regardless of age, breed, temperament or species
-Computer literacy with proficient use of programs including Microsoft Office programs, email, Internet and database management software. Demonstrated or ability to achieve advanced proficiency in PetPoint.
-Euthanasia certification or ability and willingness to become certified within six months of hire
-Ability to travel between the DC campuses
-A valid driver’s license with good driving record preferred
-Willingness and ability to safely operate organization vehicle preferred
-HRA requires all staff to be fully vaccinated against COVID-19, unless a medical or religious exemption applies. New employees must submit proof of full vaccination, or request for medical or religious exemption, before their first day of work in HRA’s workplace. Employees receiving a medical or religious exemption will be required to submit a weekly, time-stamped, negative COVID test to HR

Physical Requirements and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

-Ability to lift 50 pounds unassisted regularly, 50+ pounds assisted
-Ability to perform strenuous physical activity on a daily basis, including but not limited to: lifting, carrying, reaching, stooping, squatting, and bending
-Confidence working with cats, dogs, small animals, reptiles, fish and wildlife
-May be exposed to hostile or abusive members of the public. Must be able to deal with an often times emotion-charged public and carry a fast paced and changing workload which at times can be stressful.
-By nature of the job, there is occasional exposure to dead, injured, sick, unruly, vicious, and/or dangerous animals in addition to exposure to allergens, parasites, infectious diseases, unpleasant noises, odors, or sights
-Must be available and willing to work such weekends, holidays, and attend mandatory training and meetings as the employer determines are necessary or desirable to meet its organizational needs

Education and Experience
-High school diploma or equivalent
-Minimum four years of progressively responsible experience working at an animal welfare organization, including two years of supervisory experience preferred, equivalent combination of relevant experience acceptable

HRA is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, citizenship status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them

This is a full time job

Contact Information

Job Contact Details

Closing Date: Tuesday, April 12, 2022

Posting Date:

Closing Date:

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