Job Description

The Orange County Animal Services Department has openings for two Animal Care Technicians (ACT). The work involves performing skilled work in caring for the animals in the animal shelter, and providing customer service to residents. Work is performed under the general supervision of the Animal Care Supervisor with some leeway to exercise independent judgment within the framework of applicable rules, regulations, policies and procedures in the performance of duties. Supervision or leading others may be a responsibility of this class depending on the assignment. Does related work as required.

The work schedule is rotational, with two consecutive days off and is based on 40 hours per week. Scheduled shifts vary between the hours of 8:00 am and 7:30 pm, inclusive of weekends, holidays, and inclement weather.

*This is a safety sensitive position and participation in the Drug and Alcohol Program is required. Fitness for Duty Assessment required.
Examples of Duties
Examples of Essential Functions
Following are examples of typical work activities and responsibilities. The incumbent may be responsible for performing other related duties and responsibilities as required or assigned. A position may not include all the work examples given, nor does the list include all that may be assigned.

Assists individuals seeking lost animals or adoptable animals, assists customers in making pet selections, and responds to public inquiries regarding care and treatment of animals.

Assists customers with education about responsible pet ownership.

Provides daily care to animals, including food and water and attending to comfort and enrichment needs.

Cleans and sanitizes kennels, cages, care areas, equipment, runs and other areas of the facility with appropriate cleaning agents in order to maintain a healthy, clean, safe and sanitary facility for shelter animals and the public.

Performs proper disinfection cleaning of bowls and dishes, bedding, and cleaning supplies in accordance with the Shelter’s policies and procedures.

Assists with monitoring behavior and health care of animals and reports any concerns to a Veterinary Health Care Technician or Animal Care Supervisor.

Assists with proper flow of animals through the shelter by ensuring proper location and identification for each animal.

Assists with prepping and restraining animals for vaccination or euthanasia.

Monitors facility conditions and supplies, and reports any concerns to the Animal Care Supervisor.

Adheres to all safety regulations.

Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments.

Performs other duties as required.

Typical Qualifications
Thorough, demonstrated knowledge of the principles and practices of general animal care, animal handling, and animal health.

Thorough knowledge of laws, codes and regulations pertaining to animal sheltering and control, and the Animal Shelter’s safety rules, regulations, standard operating policies and procedures.

Thorough knowledge of cleaning techniques, sterilization procedures and basic sanitation rules, and the ability to properly use cleaning chemicals.

Good knowledge of disease symptomatology and medical procedures.

Good knowledge of animal restraint, animal temperament and behavior modification.

Demonstrated skill in handling all types of animals, and the ability to deal with aggressive animals in a calm, effective manner.

Skill in being customer-focused, adept at problem solving and working collaboratively with others.

Ability to demonstrate sound judgment, integrity, resourcefulness, accuracy, thoroughness and the physical condition commensurate with the demands of the position, while maintaining an ethical standard of care.

Ability to communicate effectively with the public and provide effective customer service.

Ability to understand and carry out oral and written instructions, and to work independently in the performance of regular duties.

Ability to manage emotional stress that may accompany the euthanasia of animals.

Ability to react calmly and quickly in emergency situations.

Ability to keep accurate and detailed records, provide strong attention to detail, and complete routine paperwork evaluation after completing a task.

Ability to read and interpret documents such as safety rules, operating instructions, government regulations and procedures manuals.

Ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail and database software to maintain records and prepare reports.

Graduation from High School or General Educational Development (GED) test equivalency AND six (6) months of direct experience in providing direct animal care in a professional setting such as a veterinary clinic, animal shelter, boarding facility or farm, or customer service experience in providing customer service in an animal care setting.

A higher degree does not substitute for work experience.

All offers of employment are conditional upon successful clearance of a fitness-for-duty assessment and pre-employment drug testing. Employment cannot commence until the employee has been cleared.
Supplemental Information
Must be able to physically perform the basic life operational support functions of standing, walking, stooping, climbing, typing, talking, sitting, bending, kneeling, grasping, hearing, handling, pushing, pulling, lifting, carrying, reaching and repetitive motions of the hands and wrists.

Must be able to perform medium work exerting up to 50 pounds of force when lifting, carrying, pushing and/or pulling to move objects up to 50 feet.

Must possess the visual acuity to operate a computer terminal, assess situations, determine the dispositions of animals, and perform other tasks related to the position.

Must be able to be exposed to controlled substances, chemicals, dangerous or diseased animals, infectious diseases, bloodborne pathogens and body fluids.

Must be able to be exposed to fungus, parasites, and contagious and/or infectious diseases.

Must be able to be exposed to potentially infectious bodily fluids including, but not limited, to urine, feces, blood and saliva.

Must be able to be exposed to chemicals including, but not limited to, tranquilizing drugs, cleaning solutions and ammonia from animal urine, bleach, trifecta, and ammonia.

Must be able to be exposed to bites/scratches from aggressive/feral animals, slippery and/or uneven work surfaces, sharp-edged metal equipment and loud sounds.

Must be able to endure emotional stress related to the euthanization of animals, and with residents and/or family members who may be hostile, resistant or violent.

Orange County is an Equal Opportunity and Affirmative Action Employer
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This is a full time job

Contact Information

Job Contact Details

Closing Date: Thursday, December 2, 2021

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