Job Description

FLSA Status: Full time, Exempt, Non-Union
Salary: $58,240.00 per year

Who we are: Peninsula Humane Society & SPCA (PHS/SPCA) is a local, private, non-profit charitable organization dedicated to animal welfare. It is our mission is to build healthy relationships between people and animals. PHS/SPCA, an open-door shelter which accepts all animals, has placed 100% of healthy (physically and behaviorally) dogs and cats into new homes. Our work means 6,300 lives saved each year. Our Behavior Department always uses positive-only reinforcement. To learn more about us, visit www.phs-spca.org.

Who you are: You have experience training animals using positive reinforcement techniques and effectively leading a team. You enjoy educating the public about animal behavior and training.

Essential Duties and Responsibilities: include the following (other duties may be assigned):
• Responsible for the department operation in the Director’s absence.

• Assist with performance evaluations and disciplinary measures for the department employees.

• Perform behavior assessments for shelter animals safely and according to established protocols. Work in conjunction with department staff to determine disposition of animals for euthanasia or adoption due to behavior.

• Develop and perform behavior modification plans for select shelter dogs and cats.

• Maintain acumen on current research and best practices in animal welfare as related to behavior and training.

• In conjunction with department Director, periodically assess and revise department practices and protocols as needed in order to maintain excellence in shelter operations and public services.

• Actively collaborate with other departments.

• Prepare some program reports.

• Be actively involved with the updating of written behavior information.

• Lead a group of volunteers in teaching training sessions for shelter animals.

• Maintain a positive, educational approach with a willingness to listen when dealing with the public, the staff and volunteers.
• Counsel and work with the public on issues related to responsible animal care, i.e. spaying/neutering, vaccinations, vet care, identification, animal behavior, adoptions, etc.

• Conduct one-on-one behavior consultations and meet with potential adopters as needed.

• Adhere to the department’s philosophy to only use positive reinforcement methods for training.

• Effectively manage emotionally charged situations with customers, volunteers and staff.

• Deliver off-site presentations upon request.

• Work effectively under pressure in a fast-paced and often emotionally challenging environment.

Supervisory Responsibilities:
Supervises volunteers in behavior programs and other department employees as assigned by the Director.


Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have customer service and previous animal handling and behavior experience. Ability to work well with and communicate effectively both orally and in writing with the public, staff and volunteers. Must be highly motivated toward the welfare and humane treatment of all animals. Upon hire, must pass a background check.

Education and/or Experience:
High school diploma or equivalent; Training and/or consultant certification from APDT, IAABC, or similar training academy; At least three years related experience and/or training required.

Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to read and monitor dog and cat behavior. Must show maturity, good judgment, and professionalism. In addition, must be able to work efficiently under pressure. Ability to demonstrate a friendly, open demeanor.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Chameleon Database software; Internet, MS Outlook Internet software; some report writing Spreadsheet software and MS Word, Word Processing software.

Excellent Benefits Package Available
• Medical /Dental /Vision/Life/ Flex Spending
• Sick, Vacation and Holiday pay
• Continued education opportunities/reimbursement
• Employee Assistance Plan
• Retirement plan & employer matching

Available to all employees with pets:
• Free vaccines, spay/neuter, microchipping, and two pet adoptions
• Discounted euthanasia services/cremation, bloodwork, urinalysis, prescription food, and discounts at our retail stores.

For more information about our available job opportunities and how to apply, please visit our website at www.phs-spca.org/careers
The Peninsula Humane Society & SPCA is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. EOE/M/F/D/V/SO

This is a full time job

Contact Information

Job Contact Details

Alessa Best
Sr Human Resources Manager
650-340-7022
careers@phs-spca.org

Closing Date: Monday, November 8, 2021

Posting Date:

Closing Date:

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