Job Description

Lucky Dog Animal Rescue (LDAR) seeks a Foster Support Lead to assist the Program Manager (PM) of Adoptions, Fosters, & Transports and Program Manager of Vetting by supporting Lucky Dog’s fosters. Founded in 2009, LDAR is a volunteer-powered 501(c)(3) that has saved more than 19,000 homeless and abandoned animals since its founding, and the new Foster Support Lead will assist the organization in furthering its mission and saving even more animals in years to come.

Position Overview

The Foster Support Lead (SL) will be a liaison between the Lucky Dog fosters and the PM of Adoptions, Fosters, & Transports and PM of Vetting. They will effectively communicate with staff to ensure that the comprehensive well being of the animals are attended to. They will be responsible for helping to ensure that all animals are assigned fosters, that fosters have their questions answered and feel supported, that adoption coordinators receive updates on foster animals in a timely fashion, and that transports have sufficient foster coverage. This role includes not only interacting with fosters, adoption coordinators, and staff, but also working with the LDAR database and data management system.

The ideal candidate for this job is resourceful, detail oriented, organized and has animal rescue and/or veterinary work background. The Lucky Dog organization is powered by the volunteers, requiring high levels of customer focus, engaging communication and responsiveness to both the volunteers, fosters, the Lucky Dog Staff and potential and past adopters.

This position requires a flexible, non-regular work week with the ability to work weekends and attend transports.

This position balances working from home and at the office. The Support Lead would provide their own computer and cell phone and have access to a car. The position would start as soon as possible.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Foster & Transport Support

Animals in Foster Care
Respond to and help report any updates from weekly foster check in emails, knowing when to escalate behavioral or foster concerns to the PM of Adoptions, Fosters, & Transports.
Mediate communication around how to manage common behavioral concerns of animals in foster.
.Potential travel to fosters homes for foster support & behavioral evaluations.
Locate proper foster placements for animals with behavioral challenges or animals being returned to Lucky Dog’s care.
Responsible for tracking Mom & Puppies/Kittens that are in Lucky Dog’s care to ensure proper timeline for care is being followed.
Help create Resource documents for fosters and adopters to review when experiencing behavioral challenges.
Comfortable brainstorming and working with the PM of Adoptions, Fosters, & Transports to evaluate and create training plans for animals with behavioral challenges.
Transport Oversight & Support
Assist in finding, assigning, & tracking fosters for animals arriving on weekly transports.
Be onsite at every transport to help execution of unloading the animals and sending to foster homes.
Comfortable handling a variety of sizes and temperaments for both dogs & cats.
Help create and manage Standard Operating Procedures (SOPs).
VETTING & MEDICAL RECORD REVIEW
Animals in Foster Care
Field medical concerns from fosters, ask for elaborations on medical issues, and mediate communication and tips to manage common ailments.
Escalate medical concerns to the PM of Vetting and Executive Director (ED) when appropriate and communicate vetting action plans to fosters.
Be comfortable administering medications, assisting in giving vaccinations or microchips if necessary.
Transports from Shelter Partners
Assist in reviewing medical records for accuracy and report all discrepancies to staff and adoption coordinators within a timely manner.
Be able to identify common ailments for animals off transport to flag for the PM of Vetting and ED.
Database & Administrative

Complete weekly and monthly database and internal tracking audits to ensure accuracy.
Assist the Program Manager for Fosters in maintaining LDAR’s internal dog and cat lists, transport documents, with behavioral updates as needed.
Key Experience

LDAR is looking to hire a Foster Support Lead who has the following experience and skills, at a minimum:

Animal Rescue experience (volunteer or staff) preferred.
Veterinary technician experience, Veterinary assistance experience, or knowledge and understanding of animal rescue / shelter medicine preferred.
An ability to learn database systems to track fosters, transports, and medications.
Strong proficiency with G Suite, including Gmail, google team drives, google sheets and documents & Microsoft Suite.
Strong attention to detail and follow-through.
Self-starter with little need for close supervision.
Ability to work effectively on a small team and across functional organizational lines.
Ability to work flexible hours, including evenings and weekends.
Ability to work in cohesion with a primarily volunteer-powered organization.
Responsibilities may be added or changed as the organization continues to grow.

For more information, contact AshleyR@luckydoganimalrecue.org.
 

This is a full time job

Contact Information

Job Contact Details

Ashley Roberts
Program Manager for Adoptions, Fosters & Transports
703-237-5327

Closing Date: Wednesday, March 31, 2021

Posting Date:

Closing Date:

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