Location: Kanab, Utah (night position)
The Front desk agent night auditor will perform concierge related duties at a high professional level and will support guests in every manner on the phone, via email and in person. Responsibilities will include verifying the accuracy of all accounts and income, balancing charges, and revenues, setting up the next business day, and reporting to Best Friends Accounting.
The Front-Desk agent-auditor will Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit of authenticity, kindness and positive influence with each other, our visitors, and volunteers as well as to the animals every day. This includes listening, being present, being supportive of others and demonstrating compassion and curiosity in conflict
Oversees daily and after-hours Roadhouse & Mercantile operations including checking-in/out of guests, assisting guests with recommendations, requests and local activities, processing of payments and other guest -oriented tasks as needed. Resolve guest issues and ensure complete guest satisfaction.
Verifies revenue from all sources is accurately balanced and follows up on any discrepancies; ensures room charges and taxes are properly posted to guest folios.
Assists in the preparation of daily continental breakfast in Mercantile
Performs occasional housekeeping, property cleaning as necessary,
Contacts Best Friends Security, Roadhouse management, EMT’s or Police and Fire when necessary.
Performs other duties as required.
Maintain a safe workplace, valuing, and modeling safe work practices, adhering to organizational safety practices and rules.
Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, ethinicity, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status.
This is a full time job
Job Contact Details
Closing Date: Wednesday, September 1, 2021