This is the third of five webinars in the Adopters Welcome series. Discover how to let go of applications and embrace conversations that will set pets and owners up for success. This webinar will help participants set the groundwork for conversation-based adoption counseling in their program. This session will help leaders responsible for counselor training and supervision, as well as counselors interested learning valuable insights for their position. *This course has been pre-approved for Certified Animal Welfare Administrator continuing education credit.