Job Description

The Orange County Animal Services Department has an opening for an Animal Care Supervisor.
Salary $39,978.00
An employee of this class is primarily responsible for working with and supervising animal care staff to provide animals with a clean, safe and healthy environment, maintain the facility and provide excellent service to customers. This position ensures that the shelter facility is cleaned and staffed properly and that standards set forth in the NC Animal Welfare Act are met. This position is responsible for working along side animal care technicians, performing much of the same work that they do, and supporting and assisting them as needed. This position will exercise independent judgment with guidance provided by the Assistant Director and/or Director of Animal Services. Supervision is a responsibility of this class. Does related work as required.

* This is a safety sensitive position and participation in the Drug and Alcohol Program is required. Fitness for Duty Assessment is required.

Examples of Duties
Following are examples of typical work activities and responsibilities. The employee may be responsible for performing other related duties and responsibilities as required or assigned. A position description may not include all the work examples given, nor does the list include all that may be assigned.

Supervises Animal Care Technicians; assigns work schedules, reviews work and performance related to the daily care of sheltered animals, maintains standards for operations, maintains accurate and up to date animal care manuals, trains, develops and coaches employees, acts on employee issues, and recommends new hires, promotions, discipline, terminations and salary increases.

Communicates department and County goals and objectives, and provides training and orientation to new Animal Care Technicians on proper care of sheltered animals and quality service to the general public and other customers.

Ensures the shelter areas are clean, sanitized and well maintained; inspects the shelter, monitors facility conditions and supplies, submits work orders for maintenance requests and coordinates with AMS staff as needed.

Monitors animal care supply inventory and places orders as needed.

Provides excellent customer service in all areas including, but not limited to, the animal shelter, intake, adoption and lost animal searches and return to owners.

Oversees monitoring of behavior and health of animals and reports animal concerns to a Veterinary Health Care Technician, Veterinarian, and/or the Veterinary Health Care Manager.

As part of a team oversees animal intake exams, vaccines, deworming, microchip scanning, and other animal intake duties.

Ensures Animal Care Technicians work effectively as a team and with other departmental staff; communicates needs, challenges and opportunities to the Assistant Director and/or Director.

Provides general oversight to volunteers in the absence of program staff member, and may assist in coordinating service training to volunteers. Works closely with foster and transfer programs on animal placement. Attends shelter rounds and assist with pathway planning for shelter animals.

Adheres to and ensures safety guidelines and procedures are maintained by staff and volunteers.

Performs duties of the Animal Care Technicians as needed.

Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments.

Performs other tasks as needed.

Typical Qualifications
Thorough knowledge of the departmental policies and procedures, as well as County ordinances and regulations related to animal care.

Thorough knowledge of animal shelter cleaning techniques, disinfecting procedures and sanitation policies and regulations.

Thorough knowledge of animal restraint and behavior, and the ability to properly and humanely handle animals.

Good knowledge of animal wellness and care in a shelter setting, including disease management, control and prevention, and the ability to recognize health issues and/or distress in animals.

Skill in being customer-focused, adept at problem solving and working collaboratively with others.

Skill in management and supervision, and the ability to motivate, coordinate and/or supervise the work of others.

Skill in public and interpersonal relations, and written and oral communication.

Skill in establishing priorities and organizing work.

Ability to communicate effectively both orally and in writing to express information and ideas clearly and concisely. Responsible for developing, maintaining accurate and industry standard operational guidelines.

Ability to demonstrate sound judgment, integrity, resourcefulness, accuracy, thoroughness and the physical condition commensurate with the demands of the position. This position requires a high ethical standard of animal care.

Ability to establish and maintain working professional relationships with co-workers and staff, collaborate with others, develop a strong team dynamic and work as part of the team.

Ability to establish and implement short- and long-range plans.

Ability to work independently and operate under difficult and stressful circumstances.

Ability to recognize and analyze problems, gather relevant information, establish facts, draw valid conclusions and make effective decisions.

Ability to establish and maintain effective professional relationships with staff, co-workers and the general public.

Ability to interpret and apply county, state and federal regulations, policies and procedures.

Ability to assist with the budget process and manage accounts payables for animal related supplies.

Ability to generate and analyze statistical data regarding shelter animals. Responsible for timely and accurate data input into shelter software system.

Ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail and database software.

Graduation from an accredited college or university with a Bachelor’s Degree AND two (2) years of working experience in providing animal care AND two (2) years supervisory or leadworker experience; OR

Graduation from an accredited college or university with an Associate’s Degree AND four (4) years of working experience in providing animal care AND two (2) years supervisory or leadworker experience; OR

Graduation from High School or General Educational Development (GED) test equivalency AND six (6) years of experience in providing animal care AND two (2 years of supervisory or leadworker experience;

A higher degree does not substitute for work experience.

Possession of or ability to obtain certification as a Certified Euthanasia Technician within the first six (6) months of employment.

Possession of or ability to readily obtain a valid driver’s license issued by the State of North Carolina for the type of vehicle or equipment operated may be required.

All offers of employment are conditional upon successful clearance of a fitness-for-duty assessment and pre-employment drug testing. Employment cannot commence until the employee has been cleared.

Supplemental Information
Must be able to physically perform the basic life operational support functions of standing, sitting, walking bending, stooping, kneeling, typing, grasping, talking, hearing, repetitive motions of the hands/wrists/feet, reaching, handling and restraining animals of various sizes/species and moving supplies.

Ability to perform heavy work, exerting up to 100 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects.

Ability to bend, stoop, reach, rotate and spend a majority of work time standing and walking.

Ability to endure emotional stress related to the euthanization of animals, and with residents and/or family members who may be hostile, resistant or violent.

Must possess the visual acuity to operate a computer terminal, determine the dispositions of animals, humans, and assess situations.

Worker is subject to fumes or chemicals that may cause burns or irritation to the skin, respiratory system or eyes.

Worker is subject to exposure of potentially zoonotic pathogens, fungus, parasites, and contagious and/or infectious diseases, blood borne pathogens, animal body fluids including urine, feces, blood and saliva, animal bites or scratches.

Worker may be exposed to slippery and/or uneven work surfaces, sharp-edged metal equipment and loud sounds.
Orange County is an Equal Opportunity and Affirmative Action Employer.
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This is a full time job

Contact Information

Job Contact Details

Closing Date: Thursday, December 2, 2021

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