Remote Dog Behavior Support Specialist

Cincinnati Animal CARE

Job Description

Dog Behavior Support Specialist (Remote) - Priority given to OH, KY, or IN applicants

Reports to Behavior and Training Manager

Join the Team at Cincinnati Animal CARE!

At Cincinnati Animal CARE (CAC), we do work that matters.

Every day, our team protects animals, supports our community, and helps save thousands of lives each year through compassionate care, advocacy, and education.

This work is meaningful, fast-paced, and can be challenging, but for the right person, it’s incredibly rewarding.

We are a team built for impact, made up of people who care deeply, work hard, support one another, and show up every day committed to making a difference.

If you are passionate about animals, thrive in a mission-driven environment, and want your work to have purpose, we’d love to have you join us.

About the Role

We are looking for a Dog Behavior Support Specialist to join our team and play an important role in supporting CAC’s mission.

In this position, you will:

Virtually provide behavioral support to families with foster and adopted dogs.
This is a great opportunity for someone who enjoys meaningful work, takes pride in helping others, and wants to contribute to a growing organization making a real impact in the community.

What You’ll Be Responsible For

Your day-to-day may include:

Behavior Support:

Maintain a library of canine behavior support and assistance, making contributions and updates as needed.
Respond to behavior requests for help from adoptive and foster families of CAC dogs with a goal of 48 hour response time.
Prioritize safety concerns with responses as quickly as possible.
Create and implement individualized training plans, behavior modification plans for dogs post-adoption and in foster.
Provide support verbally, in writing, or in person (onsite or off-site) as needed.
Follow up, manage, and track requests for help, communication, training plans implemented, and success rates.
Work with the Behavior and Wellness Coordinator to send identified dogs home to foster or adoptive homes with proactive training plans to set the dog up for success.
Work with the Medical Manager to monitor behavior medications in foster homes with dogs being worked with by the Behavior Team.
Regularly review support programming for effectiveness and efficiency; make data-driven improvements.
Administrative:

Maintain records and data with regards to dogs worked with, interventions applied, and outcome of the dog.
Act as the point of contact for Dog Behavior Support Volunteers. Onboard, train, and support volunteers as needed.
Ensure animal population software is up to date with the current status of each dog being worked with.
Meet weekly with the B&T Manager to provide status updates on dogs being worked with and report data.
Supporting additional organizational needs as they arise

What Makes Someone Successful in This Role

We’re looking for someone who:

Is passionate about CAC’s mission and animal welfare
Brings a positive, team-first attitude
Communicates openly and professionally
Takes ownership and solves problems proactively
Thrives in a fast-paced, ever-changing environment
Can balance compassion with accountability
Is dependable, adaptable, and eager to learn
Qualifications

Preferred/Required:

Requirements:
A high school diploma or equivalent
Minimum six (6) months experience (2 years preferred) working with animals in a shelter, clinic, or boarding facility preferred.
Strong understanding of positive reinforcement training, animal behavior, and enrichment.
Strong communication skills (written, spoken and listening) to maintain an exceptional experience for adopters, fosters, volunteers and donors, as well as to support operational efficiency and collaboration with team members.
Proficiency in and ability to keep accurate records in systems such as Google Drive, Sheets, and Docs.
Ability to handle difficult situations, exercise sound judgment, and provide clear communication and guidance with tact and diplomacy.
Ability to work in a dynamic environment with moderate to high noise levels and frequent exposure to unvetted animals.
Ability to understand and adhere to policies, training and procedure, including adhering to supervisor directives.
Regular and consistent remote attendance.
Valid driver’s license preferred.

Why Join CAC?

At CAC, you’ll be part of more than just a workplace. You’ll join a team of people doing meaningful work together.

We offer:

The opportunity to make a real difference every day
A mission-driven, supportive team culture
Growth and development opportunities
Competitive benefits package
A workplace where your work directly impacts animals and the community
Compensation & Benefits

Pay: From $15.00/hour

Working Conditions / Physical Requirements

Ability to lift up to 10 lbs
Perform physical fine motor tasks such as typing, reaching and speaking/typing on a computer.
While performing the duties of this job, the employee will frequently be required to work at a computer and can alternate being sitting and standing.