Executive Assistant

The Inner Pup

Job Description

To apply, email a resume, cover letter, and 3-5 recent references by July 20, 2024 to lindsay@theinnerpup.org

Job Title: Executive Assistant

Compensation: $18-$20/hour

Location: New Orleans, LA – Hybrid - office, field services, and possibility of remote work. Weekend work is included (mostly Saturdays).

The goal of The Inner Pup is to ensure that every dog and every pet in New Orleans can stay with their owners, and that circumstantial issues, like finances, illnesses, housing, or otherwise, don't lead to an owner having to give up their beloved pet. The goal is also to lower the rate of overpopulation, abuse and neglect, in New Orleans. Like human social services, TIP strives to build a safety net that will support families in their time of need.

Your main role: Managing client inquiries (including research on inquiries), client communications, grant management.

Other tasks might include: Responding to daily client inquiries, making and answering phone calls, partnering with other team members to organize and implement programs, participating in monthly clinics, storefronts, events, organizing shelter tours, budget tracking for grants, following up with clients on appointments and payments. Social media upkeep and responses, google review responses, facebook messenger replies, fielding emails and texts, fundraising and development executive work.

Must-have’s: Non-judgmental, organized, ability to multi-task and prioritize, superb written and verbal communication. Must be comfortable answering phone calls, be organized, maintain follow-up from start to end of tasks, ability to work as a team and keep everyone informed. Loves to work as a team, learn, takes direction, and be a competent delegator. Must be patient and of the mindset of keeping pets in homes that love them, rather than intaking more dogs into shelters/rescues. Must love and be compassionate for both people and pets. Experience working with underserved, marginalized, or vulnerable populations.

Preferred
3+ years creative customer service
Animal welfare knowledge/experience
Familiarity with social services
Knowledge of public animal welfare and healthcare organizations
Bilingual (Spanish)
Equity focused/trained
Familiarity with google suite programs, donation management systems, and/or veterinary clinic management software
Customer Service
Excel and Google Drive savvy
Social Media savvy

See additional details on Indeed: https://www.indeed.com/job/executive-assistant-d4b93c1e0b799599

This is a full time job