Trainings + events

Do you have staff who are anti-volunteer? Do you have volunteers who think the staff can do no right? Have you ever felt like you’re herding cats to get everyone on the same page and around the same table? Let’s talk about it. A constant fact of volunteer engagement is being faced with challenging questions and tough conversations.

Wildlife conflict calls to Animal Control agencies can differ widely in urgency, expectations, and emotional tone, often more so than other call types. What frequently sets these calls apart is that callers may be focused on fear, frustration, or property damage, with little concern for the outcome for the wildlife involved.

Is your agency or organization overwhelmed with panicked calls from the public about wildlife problems? Do you spend staff time and energy dealing with these calls? If so, this webinar is for you! We will share our top 10 tips for taking calls from the public about wildlife, to help you resolve problems over the phone in a matter of minutes!

Whether it’s responding to calls about baby birds or guiding residents through raccoon encounters, many shelters are more involved with wildlife than they realize.

But here’s the catch: if you’re not tracking it, you’re missing half the story.

Recorded webinar

This webinar examines the real-world process of transforming a municipal response to urban wildlife conflict—highlighting the challenges encountered, the internal resistance that surfaced, and the measurable successes that followed.

Recorded webinar

Through Humane World’s Wild Neighbors program, we work with animal care and control partners to incorporate wildlife into their mission of animal protection. Animal control facilities are increasingly tasked with responding to wildlife issues in their community, but standard operating procedures often stand in the way of achieving humane outcomes for wildlife.

Recorded webinar

Getting calls about coyote sightings and conflicts in your community? If not, you probably will be soon! Now firmly entrenched in every state (except Hawaii), coyotes are well-adapted to urban and suburban areas and are all around us! While their presence is often alarming to the public, conflicts with coyotes can be easily avoided and solved.

Recorded webinar

Learning how to identify individual animals that herd together or are part of a group requires a working knowledge of species-specific characteristics that can be used to distinguish individuals from one another. This is especially so for species such as burros, for which a comprehensive framework for identifying individual animals is not available.

Recorded webinar

Did you know that many species of wildlife thrive in urban areas? This sometimes brings animals into conflict with people.

Recorded webinar

In our continuing “What to do about deer” webinar series, part 2 will explore the differences between conflict and population management, including why traditional management often focuses on deer numbers and misses the bigger picture when it comes to addressing community conflicts with deer.

Adopters Welcome webinar series | Part 1

In the first webinar of the series, learn what Adopters Welcome is and what it isn’t, how it can help build community engagement while helping more animals. Whether your shelter or rescue has already embraced Adopters Welcome or you’re new to the conversation, there’s something here for everyone.

Adopters Welcome webinar series | Part 2

Adopters Welcome works best in shelters and rescues that have a supportive growth culture. From customer service skills to understanding bias to recognizing the role of compassion fatigue, a work environment that invests in its people is critical to identifying unnecessary barriers to adoption.

Adopters Welcome webinar series | Part 3

In this webinar, we’ll dive into the barriers that may exist for potential adopters. By using data, we can create an inclusive and barrier-free adoption experience that streamlines the process for staff and the community.

Adopters Welcome webinar series | Part 4

Adopters Welcome is a community-centered philosophy that can easily translate into all aspects of animal shelter and rescue programs, including lost pet reclaims, access to veterinary care, foster programs, and more. Learn how to bring the Adopters Welcome framework into all parts of your work.

Recorded webinar

It’s commonly thought that removing wild animals from our backyards and neighborhoods and releasing them into seemingly suitable habitat miles away is a humane approach for solving conflicts with wildlife. But is it actually?

Recorded webinar

Learn how to incorporate trauma-informed approaches in your organization.

In this recorded webinar, you'll learn: