Trainings + events

Wildlife conflict calls to Animal Control agencies can differ widely in urgency, expectations, and emotional tone, often more so than other call types. What frequently sets these calls apart is that callers may be focused on fear, frustration, or property damage, with little concern for the outcome for the wildlife involved.

Whether it’s responding to calls about baby birds or guiding residents through raccoon encounters, many shelters are more involved with wildlife than they realize.

But here’s the catch: if you’re not tracking it, you’re missing half the story.

This webinar examines the real-world process of transforming a municipal response to urban wildlife conflict—highlighting the challenges encountered, the internal resistance that surfaced, and the measurable successes that followed.

Recorded webinar

Getting calls about coyote sightings and conflicts in your community? If not, you probably will be soon! Now firmly entrenched in every state (except Hawaii), coyotes are well-adapted to urban and suburban areas and are all around us! While their presence is often alarming to the public, conflicts with coyotes can be easily avoided and solved.

Recorded webinar

Learning how to identify individual animals that herd together or are part of a group requires a working knowledge of species-specific characteristics that can be used to distinguish individuals from one another. This is especially so for species such as burros, for which a comprehensive framework for identifying individual animals is not available.

Recorded webinar

Did you know that many species of wildlife thrive in urban areas? This sometimes brings animals into conflict with people.

Recorded webinar

In our continuing “What to do about deer” webinar series, part 2 will explore the differences between conflict and population management, including why traditional management often focuses on deer numbers and misses the bigger picture when it comes to addressing community conflicts with deer.

Adopters Welcome webinar series | Part 1

In the first webinar of the series, learn what Adopters Welcome is and what it isn’t, how it can help build community engagement while helping more animals. Whether your shelter or rescue has already embraced Adopters Welcome or you’re new to the conversation, there’s something here for everyone.

Adopters Welcome webinar series | Part 2

Adopters Welcome works best in shelters and rescues that have a supportive growth culture. From customer service skills to understanding bias to recognizing the role of compassion fatigue, a work environment that invests in its people is critical to identifying unnecessary barriers to adoption.

Adopters Welcome webinar series | Part 3

In this webinar, we’ll dive into the barriers that may exist for potential adopters. By using data, we can create an inclusive and barrier-free adoption experience that streamlines the process for staff and the community.

Adopters Welcome webinar series | Part 4

Adopters Welcome is a community-centered philosophy that can easily translate into all aspects of animal shelter and rescue programs, including lost pet reclaims, access to veterinary care, foster programs, and more. Learn how to bring the Adopters Welcome framework into all parts of your work.

Recorded webinar

It’s commonly thought that removing wild animals from our backyards and neighborhoods and releasing them into seemingly suitable habitat miles away is a humane approach for solving conflicts with wildlife. But is it actually?

Recorded webinar

Learn how to incorporate trauma-informed approaches in your organization.

In this recorded webinar, you'll learn:

Recorded webinar

While generally very elusive animals that most people never catch a glimpse of, sightings of and conflicts with bobcats have increased in some communities across the U.S.

Recorded webinar

Do your agency’s standard operating procedures require you to automatically euthanize rabies vector species, even when human or domestic animal exposure has been ruled out?

Recorded webinar

Animal care and control agencies get calls for both wild pigeon complaints and domestic pigeon rescues. This workshop demystifies the categories and breeds from rock doves to racing homers. It will offer resources for you to trace banded birds to their owners.

Recorded webinar

Iguanas, tegus, and other invasive reptiles create unique challenges for communities and animal protection agencies because of limited humane options for their capture and disposition.

Recorded webinar

Sightings of and conflicts with bears are becoming more and more common in urban and suburban areas across the U.S. Responding to the public’s concerns about these wild neighbors can be especially difficult, given the greater potential for dangerous encounters.