Program Assistant

Washoe County Regional Animal Services

Job Description

Salary
$64,459.20 - $83,782.40 Annually

Location
Reno, NV

Job Type
Full Time

Job Number
60000172 (07/2024)

Department
Animal Services

Opening Date
07/02/2024

Closing Date
7/18/2024 11:59 PM Pacific

DESCRIPTION
BENEFITS
QUESTIONS
Position Information
Under general supervision, provides staff support to a program, division or department; and performs related duties as required.

This is an Open Competitive/Countywide Promotional recruitment being conducted to fill a current full-time vacancy with Regional Animal Services. The list established from this recruitment may be used to fill future vacancies throughout the County as they occur.

For more information on this position, please see the Job Specification at https://www.washoecounty.gov/humanresources/Careers/jobspecs.php

Minimum Qualifications
Three years of full-time experience assisting in program development which included coordinating programs; OR research, development, evaluation and/or revision of programs; OR conducting studies, research, and analysis of administrative and management concerns; OR an equivalent combination of related education and experience.

About the current vacancy:
Within Animal Services, the Program Assistant will provide vital support to the Program Coordinator and the outreach program to meet the needs of our homeless, senior, and other high-risk populations in our community as well as continuing to support and expand our on-going prevention and proactive diversion programs.

This position will coordinate the volunteer program and provide outreach support focusing on proactive and preventive programs to improve community education and access to services. This position will focus on leveraging volunteers to support events and programs, increase community education and access to services, and use shelter diversion strategies to reduce animals coming to the shelter unnecessarily allowing other Animal Services staff to focus on critical animal needs, welfare cases, and other services vital to animal welfare in our community.

The Ideal Candidate Will

Have effective interpersonal skills with internal and external customers to include County staff and the general public
Have excellent customer service skills
Have the ability to be self-motivated and responsive
Possess strong multi-tasking skills
Have outstanding written and oral communication skills
Have excellent interpersonal skills and ability to be collaborative, hard-working and detail oriented while still being able to see the big picture
Have the ability to remain calm under pressure, adapt quickly to changing circumstances and prioritize tasks effectively
Have the ability to collaborate effectively as part of a team and be willing to assist wherever needed

Conditions of Employment
The Washoe County Employees Association (WCEA) Non- Supervisory covers the Program Assistant position.

Background checks will be conducted on selected applicants through the State of Nevada and the Federal Bureau of Investigation (FBI).

Per the Washoe County Background and Reference Checks Policy, new and rehired employees are required to submit to a fingerprint based background investigation. Effective July 1, 2019, the $40.25 fee associated with this background investigation will be paid by the employee (if applicable) and deducted automatically from the first paycheck. Employment is contingent upon the results of the background check, although a record of conviction will not necessarily bar an applicant from employment.

Washoe County requires its employees to reside in the state of Nevada or neighboring California communities such as Truckee, South Lake Tahoe or Susanville as of their first day of work.

Washoe County hires all new employees at the minimum rate of the salary range and eligible employees may receive an annual merit increase of 5% until they reach the maximum salary for the classification. Upon promotion, current Washoe County employees are placed at the minimum rate of the salary range for the higher classification of the new position OR a promotional calculation, whichever is greater.

What Happens Next
1. After your application is screened, you will be notified via the email you provided whether you have met the minimum requirements for the position. Those applicants who do not meet the qualifications have one (1) business day to file an appeal and request a review of their qualifications.

2. Applicants who meet the minimum requirements will receive an email invitation to take the Professional Level online exam administered remotely; notices will be delivered within 1 week from the closing of the recruitment.

This exam link will be delivered via email after the closing date of the recruitment and qualified candidates will have a time limit to complete the exam, within 4 calendar days. **You will be notified if you are eligible to transfer an exam score within 1 week following the closing date of the recruitment.

The exam will evaluate your expertise, knowledge, skills and abilities in the following areas:

Reading Comprehension
Written Communication
Analytical Ability
Business Math
Interpersonal and Customer Service Skills

Pursuant to the Washoe County Personnel Handbook, the Department of Human Resources does not administer an exam when there are less than 20 qualified candidates. Once the recruitment has closed, if there are less than 20 qualified candidates, the exam will be waived and all qualifying candidates will be placed on an unranked eligible list which will be referred to the hiring department. If the exam is scheduled to move forward and less than 20 candidates take the exam as determined by the Department of Human Resources, the exam will be waived. Only those candidates who took the exam or have a transfer score will be placed on an unranked eligible list which will be referred to the hiring department.

3. After the exam is completed, you will receive an additional email notifying you of the results. If you pass the examination, you will receive your score and rank. This rank will be used to determine which candidates will be interviewed by departments trying to fill a vacancy.

4. Hiring departments schedule interviews from a list of top scoring candidates. If your name is not sent to the hiring department, it will remain on the list for future opportunities as they become available.

5. Please be advised you can log in to your NeoGov account and click on “Applications” to view a list of the recruitments which you have applied for, your submitted application for each recruitment, a copy of the job listing, and your applicant history for each recruitment. In addition, you can also click on “Inbox” to view the notices which have been sent to you for each recruitment. If you have any updates to your contact information after your application is submitted, please contact careers@washoecounty.gov.

If you have any questions regarding the Online Application Process you can find additional information at the following link: https://www.washoecounty.gov/humanresources/faq/online/appprocess.php

Questions: Alma Parel
aparel@washoecounty.gov
775-328-2090

Veteran Point
Eligible veterans who were honorably discharged from the U.S. Armed Forces shall receive one (1) bonus point upon passing Open Competitive examinations only. In order to be given a bonus point, applicants must attach proof of Honorable Discharge (DD-214 with Classification of Discharge) to the Online Application at time of submission.

Washoe County is proud to be an equal opportunity employer and is committed to a diverse workforce that creates a sense of belonging for all employees and citizens, thereby encouraging persons from all backgrounds and experiences to apply for employment.