Ranch Operations Manager

Furry Friends Adoption, Clinic & Ranch

Job Description

The Ranch Operations Manager oversees the day-to-day operations of Furry Friends Ranch, ensuring the well-being and proper care of animals, effective management of staff, and maintenance of facilities. This role requires a strong background in animal care and handling, team management, and facilities maintenance.

The Ranch Operations Manager reports to the Executive Director and will be responsible for executing his vision for a state of the art, animal- and customer-centric facility. This position oversees the Facilities Manager, the Ranch Lead Dog Trainer, and the Ranch Animal Care Team (led by the Ranch Animal Care Coordinator and Team Lead), and works closely with the Jupiter Animal Care and Shelter Medicine teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Animal Care (30%)
Work with the Animal Care team’s leadership to model proper care, feeding, handling, and health and behavioral monitoring of animals at the ranch.
In coordination with the Jupiter Animal Care Manager and the Shelter Medicine team, implement and enforce Furry Friends’ animal welfare protocols, ensuring all animals receive appropriate veterinary care, vaccinations, and behavioral evaluations.
Manage the Ranch Animal Care Coordinator and Team Lead as they oversee the day to day work of the Ranch Animal Care Team.
Coordinate on staffing, animal care, and any other relevant issues with the Jupiter Animal Care Manager as needed.
Assist the Animal Care team in recruiting, training, and supervising shelter staff.
Work proactively to grow adoptions and foster a welcoming environment for volunteers, adopters, donors, Board members, and other visitors at the Ranch.

Behavior and Training (30%)
Collaborate with the Behavior and Training team to ensure timely behavioral assessment of incoming animals.
Manage the Ranch Dog Trainer
Assist the team in creating behavior plans for animals as needed.
Ensure the implementation of enrichment programs to address the mental and physical well-being of all animals, with particular attention to long stay and/or behavioral animals.

Facilities (30%)
Ensure the cleanliness, safety, and functionality of all facilities within the ranch.
Oversee the work of the Facilities Manager to include repairs and maintenance tasks, coordinating with relevant contractors or service providers when necessary, and ensuring the daily work of the Facilities team is aligned with the Executive Director’s overall vision for the organization.

Administrative (10%)
Provide weekly reports to the Executive Director and monthly reports to the Board of Directors detailing the Ranch’s successes and challenges
Ensure an open channel of communication with the Executive Director, reporting any serious operational concerns immediately.
Other duties as assigned

QUALIFICATIONS:
Three years progressive management experience, with a focus on Operations
Valid Florida drivers’ license required
Thorough understanding of animal sheltering and medical protocols and Furry Friends’ animal care policies and procedures
Experience with Dogs Playing for Life behavior and training methods
Ability to communicate effectively both orally and in writing
Proficiency and high comfort level with Google Suite
Team player who works effectively across departments and supports Furry Friends’ goals and mission

WORKING CONDITIONS:
Strenuous physical activity in all weather conditions
Ability to handle dogs in excess of 60lbs.
Work requires exposure to extreme temperatures, dirt, dust, unpleasant odors, and/or loud noises
Frequent exposure to dogs and cats of all sizes and temperaments, and varying medical conditions
Extended periods of standing and sitting

This is a full time job