Improving access to care: Financial triage in veterinary medicine
Humane Society Veterinary Medical Alliance (HSVMA)
HSVMA CE webinar series
One of the most common and distressing barriers to veterinary care for both clients and veterinary teams is finances. When confronted with client financial constraints many practices are forced to provide care at no charge, heavily discount their services or even turn pets away. There is a better way! Join this webinar to learn about practical tools and sustainable solution-oriented financial resources that can be easily implemented by veterinary teams. Help clients say “yes” to your recommended treatment plans and free yourself to work on what matters most: your patient. Register now!
Learning objectives
- Attendees will know how to harness financial assistance to benefit their clients and patients, without sacrificing production or clinic revenue.
- Attendees will appreciate the unique contributions that each team member can make in navigating financial challenges with a client.
- Attendees will come away with a library of resources for veterinary financial assistance.
Presenters
Dr. Margo Hennet is the Director of Veterinary Programs at the Open Door Veterinary Collective. She earned her veterinary degree at Colorado State University in Fort Collins, CO and then completed a postdoctoral Internal Medicine internship in Boulder, CO. She has professional experience in research, clinical practice, and the pet care industry. As a clinical veterinarian she has practiced in specialty hospitals, general practice, emergency, and rural mobile settings.
Aimee St. Arnaud is the founder of Open Door Veterinary Collective and a business partner in two full-service veterinary clinics that focus on removing barriers to care and increasing access to veterinary services while still maintaining a net positive revenue. She created Open Door Veterinary Collective, a non-profit that mentors practices that want to replicate this business model as a way to help more pet families get care while reducing moral stress for veterinary teams.
This webinar is FREE for all attendees. 1.5 hours of RACE CE credits for HSVMA members only.
Not yet a member? Join HSVMA today!
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