Behavior Admissions Coordinator

Humane Society of Seattle

Job Description

POSITION SUMMARY: The Behavior Admissions Coordinator is responsible for collaborating with Admissions Coordinators for the intake and pathway planning of pets with known behavior concerns. Additionally, this role works closely with community members to provide resources for pets who may be able to be successful with their existing guardian with additional behavior support. The Behavior Admission Coordinator reviews pre-intake information, conducts behavior reviews, and implements handling plans upon intake. They also work closely with all other operations teams to facilitate efficient communication, intake processing, and support effective population management. The Behavior Admissions Coordinator provides leadership and supports the mission, goals and philosophy of Seattle Humane.

KEY OR ESSENTIAL FUNCTIONS:

Review pre-intake information on pets whose guardians are seeking surrender.
Participate in intake interviews for selected animals to ensure complete and adequate information is obtained.
Document all pertinent behavior information as outlined by Seattle Humane policy and procedures.
Provide post-adoption support for adopted animals who many have higher behavior needs in their home
Work with the Behavior department and Admissions department to create collaborative opportunities to ensure clients and pets needs are met.
Conduct behavior reviews for surrendered pets with known behavior challenges.
Work with the Admission department to determine pets who may be able to be successful in their current home with additional behavior support and make recommendations to clients.
Create handling plans, adoption recommendations, and pathway plans upon intake for pets with known behavior histories.
Manage data tracking around behavior intakes, returns, and intake deferment interventions
Work with Behavior Manager to manage and communicate Seattle Humane’s capacity to support the intake of new behavior animals.
Discuss behavior euthanasia with public clients as is appropriate and in adherence with Seattle Humane Policy.
Works alongside Admission Manager to training, coordination, and support for Admissions volunteers
Provides ideas and suggestions designed to improve operational programs and working conditions
Other duties as assigned

SUPERVISORY RESPONSIBILITY:

No direct staff supervision

COMMUNICATIONS/INTERPERSONAL CONTACT:

Daily communication Behavior Manager regarding plans, concerns, ideas, and progress
Daily close collaboration and communication with the other Animal Care staff and Pet Resource Center department
Daily communication with department and other operational staff
Daily communication with program volunteers through direct contact, telephone, Digital Cheetah, and email
Regular communication with administrative staff regarding pet requests and events
Regular oral and written contact with transfer or transport partners, as well as other animal welfare agencies
May act as representative of Seattle Humane for donor and media events