Deputy Director

Seattle Humane

Job Description

POSITION SUMMARY:

The Deputy Director is a newly created position designed to facilitate culture, operations and strategy at Seattle Humane. Reporting to the Executive Director, the Deputy Director will serve as a strategic partner with staff across the organization to ensure cross-functional alignment, lead change management, streamline communications, and support the team as we achieve our organizational goals. A natural consensus-builder, the Deputy Director is comfortable with ambiguity and can drive processes and decision-making forward through collaboration and dedication.

Core areas of focus include:

Systems & Processes: using process improvement principles to support efficiency and sustainability of our internal operations, including existing protocols, innovation efforts, and technology platforms. This position manages our third-party IT vendor, supporting the entire organization.
Data & Analytics: creating and maintaining data tools that inform our operations and ensure Seattle Humane can share strong, data driven storytelling.
Long-term Sustainability: lead planning process for creation of new five-year strategic plan.
Risk Management and Compliance: oversee campus Safety & Compliance, including the creation of disaster response plans and incident report plans ensuring Seattle Humane is prepared to handle the unexpected.
Capacity Building: tap into projects to provide direction, support and be a strategic partner ensuring projects are on time and on track.
DUTIES & RESPONSIBILITIES:

Close partnership with Executive Director and cross-functional leadership team on projects that support Operations, External Relations, Fundraising, Finance and HR.
In collaboration with the Executive Director and External Relations Director, design the strategic plan for advocacy efforts and formalize Seattle Humane’s advocacy program.
Serve as the Executive Sponsor of the employee led Safety Committee, with accountability for an up-to-date safety program, disaster recovery plans, emergency preparedness, safety manual, safety training and MSDS (material safety data sheets).
Support a variety of staff and volunteer focused projects such as structured professional development, All Staff meetings and community building amongst our team of ~100 staff and ~1500 volunteers.
Active collaborator in our ongoing organizational development and culture building, allowing us to sustain and grow our mission driven work.
Develops and maintains project documentation, including high level roadmap and reporting/planning tools for various stakeholder groups as needed
Provide coaching and development of direct reports as well as being a strong peer mentor.
In partnership with Finance and Executive Director, manage a variety of vendors and organizational contracts.
Seek opportunities for professional development, acting as a coach and sounding board and serving as an organizational role model in cultivating a culture of high expectations and support.
In collaboration with Development and Executive Director, support high-functioning board relations resulting in an informed, activated and engaged Board of Directors.
Represent the organization externally serving as a proxy for the Executive Director.

Qualifications

Key Qualifications
10+ years of experience managing teams with increasing leadership responsibility.
Broad knowledge of animal welfare and sheltering practices.
Experience in strategic planning, systems operation, external relations and vendor management.
Strong systems thinking with the ability to interpret complex challenges, achieving sustainable and creative solutions.
A demonstrated commitment to continuous learning and change management through the use of data to inform development of new strategies, best practices, and sound decision-making that promotes equity, inclusion, and teamwork.
Outstanding listening and communication skills and willingness to consider all possible stakeholders who might have insight or who might be affected—positively or negatively—by a proposed change; ability to ask the right questions and consider all possible answers, taking the time to experiment to find the answers.
Demonstrated skills in sound fiscal management including budget preparation, analysis, reporting and ongoing oversight to meet goals, as well as long-term growth planning.
Demonstrated ability to handle sensitive matters with discretion and interact with a wide range of stakeholders (e.g., staff, donors, partners, Board of Directors) with diplomacy & professionalism.
Experience and comfort managing up and laterally; comfort having difficult conversations, including giving and receiving feedback.
Certifications and/or degrees in leadership, systems thinking, nonprofit management, or business are a plus.

SUPERVISION OF:

The Deputy Director oversees the Operations Assistant and Business Operations Coordinator roles. May manage additional direct reports in the future.

COMMUNICATIONS/INTERPERSONAL CONTACT

Ability to effectively present information to internal and external parties. Be open to the ideas of others and effectively collaborate on both processes and deliverables. Clearly establishing a leadership role and point view on both problems and solutions.

COMPLEXITY:

Ability to understand and analyze complex business problems to define and develop data driven and mission driven solutions. Ability to work inclusively to make decisions. Demonstrate strong judgment in working with others to solve practical problems, assessing plan of actions, and recommending appropriate real-time course corrections.

PHYSICAL/MENTAL REQUIREMENTS:

This job involves significant time sitting (or standing) at a desk and using a computer. Must be able to analyze problems and determine the best solutions and communicate clearly and concisely both orally and in writing. Must possess good attention to detail, be able to concentrate and produce accurate work despite frequent interruptions. Needs to be sensitive to other opinions, perspectives or cultures. Position facilities collaboration. Flexibility to adapt to differing support needs, working styles, and demands.

WORKING CONDITIONS:

General office environment: May have limited animal handling which presents the potential of animal bites, exposure to zoonotic diseases (diseases that can be transmitted from vertebrate animals to people), animal dander and noise.

Equipment Use: Continuous use of computer, printer, copy machine, and multi-line telephone.

Work Hours: Full-time, flexible hours. Must be available evening and/or weekend hours, as well as for emergency calls.

COMPENSATION AND LOCATION:

The position works in a flexible capacity, with a commitment of 3 days/week in the Bellevue, WA office. Salary range is $145K-165K.

Equal Opportunity

As an equal opportunity employer, Seattle Humane is committed to providing employment opportunities to all qualified applicants and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status or any other basis prohibited by applicable law.

SEATTLE HUMANE CORE VALUES:

Candidate should be committed to Seattle Humane’s Core Values:

Compassion

Accessibility

Innovation

Responsibility

Teamwork

The Benefits:

At Seattle Humane, we believe in investing in our people, you'll receive competitive benefits and perks, including full health & wellness coverage, generous paid time off starting at three weeks, 10 paid holidays, an employer matching retirement plan, personal pet allowance, employee sabbaticals, tuition reimbursement for Vet Tech school, a budget toward continuing education, bonuses, discounts, and you get to work around cute animals!

Check out our LIST of benefits and perks HERE

Sound like something you want to be a part of? Then apply today!

Who we are:

Seattle Humane is more than a shelter, we are a community resource center. We're meeting the increasing need for pet owner support services, so that families don't have to choose between an overdue bill and a beloved family member. We're training the next generation of veterinarians in our state-of-the-art medical center. We're building a community of animal advocates through our volunteer and youth education programs. The impact of Seattle Humane is life-changing, for the animals in our care and the people who love them. Our top priority is to connect animals in need of rescue with the people who will love them. Through our outreach, advocacy, and services, we strive to ensure that animal companionship is accessible to all.

Take a look at our Vision for the Future, which will guide our work and priorities in the years to come.

This is a full time job