Service Dog Training Manager

American Humane Society

Job Description

American Humane, a national leader in animal welfare for over a century, seeks a Service Dog Training Manager for its Pups4Patriots program at the American Humane Sanctuary in Palm City, FL. This hybrid position reports to the Director, Sanctuary and Military Affairs Programming, and plays a key role in training service dogs to assist veterans and first responders with PTSD and TBI.

About American Humane:
Founded in 1877, American Humane is committed to protecting animals and strengthening the human-animal bond. Known for high-impact programs such as “No Animals Were Harmed®,” farm and conservation animal certifications, and rapid response rescues, we set the gold standard for humane treatment across industries.

Position Summary:
The Service Dog Training Manager oversees all service dog training operations at the Sanctuary. In collaboration with the Director and VP of Companion Animal Welfare, the Manager ensures adherence to American Humane’s training protocols and standards.

Key Responsibilities:

Select and acquire dogs that meet program requirements

Develop a local foster program for in-home dog training

Coordinate daily kennel care with Sanctuary staff

Ensure dogs receive regular veterinary care

Train dogs in obedience, public access, and task-specific skills

Prepare dogs for roles as service, family support, or facility dogs

Maintain accurate training and care records

Provide ongoing training updates with media content

Match dogs with approved applicants and lead handler training

Offer ongoing graduate support and training retreats

Organize community engagement opportunities

Assist in recruiting veteran and first responder applicants

Represent American Humane through donor events and demonstrations

Qualifications:

5+ years of dog training and care experience; 2+ years with an ADI-accredited agency preferred

Degree in Animal Science (preferred)

Experience with kennels, military culture, and mental health support

Public speaking and strong customer service skills

Highly organized, detail-oriented, and able to manage multiple initiatives

Proficient in Microsoft Office and adaptable to new technologies

Must have a valid driver’s license and a vehicle suitable for transporting dogs

Capable of obtaining a U.S. passport and traveling up to 25%

Able to meet physical demands, including walking 3–5 miles/day and lifting up to 50 lbs

Work Environment:

Primarily on-site at Palm City Sanctuary

Frequent local travel and occasional out-of-state travel

Weekend and evening hours required

Must be comfortable working closely with dogs and in varying conditions

Core Values:
Employees are expected to embody American Humane’s values:

Compassion

Accountability

Respect for All

Loyalty to Mission

American Humane is an Equal Opportunity Employer and encourages candidates from all backgrounds to apply.

This is a full time job