Job Description

Job Summary
Oversee Animal Caregivers team as shift supervisor. Assist Animal Care Manager in achieving daily objectives of animal care. Ensure compliance with Humane Rescue Alliance (HRA) policies and procedures with the District of Columbia contracted services and all animal care activities.

Duties and Responsibilities
- Supervise Animal Caregivers to ensure that all responsibilities are consistently fulfilled and that they have the tools they need to do their job effectively
- Participate in hiring and training of new Animal Caregivers
- Ensure animal care staff performs at their highest levels while still adhering to all proper safety and humane guidelines
- Mentor and coach employees, perform staff evaluations, and issue disciplinary actions; maintain up-to-date records on employee performance in ADP.
- Actively work to maintain high team morale while fostering individual growth and development
- Contribute to the preparation and distribution of the animal care team schedule
- Monitor assigned employees’ PTO and timecard activity in ADP
- Oversee daily animal care and cleaning of animal housing, care, and administrative spaces
- Perform animal care tasks alongside Animal Caregivers a minimum of 2 hours daily to provide support and oversight to team, providing highest quality of care in accordance with HRA standard operating procedures and industry best practices
- Monitor animals and activities in all kennel and cattery areas
- Assist in creating, updating, and implementing animal care guidelines and protocols
- Ensure cleanliness of public areas assigned to Animal Care team
- Ensure deliveries and donations of animal care supplies are cleared from common spaces throughout each day, and stored neatly, safely, and accessibly
- Assist with ensuring safe, healthy, and efficient flow of animals through HRA facilities and maintenance of animal records
- Perform opening and closing rounds to ensure the wellbeing of all animals in care
- When assigned, lead daily Population Management Team rounds, issue report of findings, and ensure animal care-related issues are resolved in a timely manner
- Perform daily review of animal stages, locations, space availability, and coordinate movement of animals within HRA facilities accordingly
- Ensure animal records in PetPoint are maintained and updated accurately
- When assigned, complete the euthanasia review process and perform euthanasia of animals
- Attend and respond to HRA email and other communications throughout the workday
- Report maintenance/repair issues to Animal Care Manager, Sr. Director of Operations, and Facilities team
- Instruct HRA volunteers as needed
- Perform other related duties and special projects as assigned

Qualifications and Requirements:
- Knowledge of and ability to perform all duties and responsibilities assigned to an Animal Caregiver
- Knowledge of and ability to handle domestic, exotic, and wild animals
- Ability to effectively organize, lead, and manage staff and their work
- Ability to exhibit sound judgment and handle confidential matters
- Ability to collaborate effectively, and work as part of a team
- Excellent verbal and written communication, presentation, organizational, time management and problem-solving skills
- Excellent interpersonal skills with a customer service orientation. Ability to communicate effectively, courteously, and professionally with a variety of individuals representing the public, board members, volunteers, donors, and employees
- Ability to manage emotional aspect of work in an animal shelter environment in a positive, professional manner, including providing input on euthanasia decisions.
- A commitment to and passion for the HRA mission, and for caring for all animals regardless of age, breed, temperament or species
- Computer literacy with proficient use of programs including Microsoft Office programs, email, Internet and database management software.
- Demonstrated or ability to achieve advanced proficiency in PetPoint.
- Ability to travel between the DC campuses.
- A valid driver’s license with good driving record preferred.
- Willingness and ability to safely operate organization vehicle preferred.

Physical Requirements and Work Environment
- Ability to lift 50 pounds unassisted regularly, 50+ pounds assisted
- Ability to perform strenuous physical activity on a daily basis, including but not limited to: lifting, carrying, reaching, stooping, squatting, and bending
- Confidence working with cats, dogs, small animals, reptiles, fish and wildlife
- May be exposed to hostile or abusive members of the public. Must be able to deal with an often times emotion-charged public and carry a fast paced and changing workload which at times can be stressful.
- By nature of the job, there is occasional exposure to dead, injured, sick, unruly, vicious, and/or dangerous animals in addition to exposure to allergens, parasites, infectious diseases, unpleasant noises, odors, or sights
- Must be available and willing to work such weekends, holidays, and attend mandatory training and meetings as the employer determines are necessary or desirable to meet its organizational needs

Education and Experience:
- High school diploma or equivalent
- Minimum two years of experience as an Animal Caregiver or equivalent. One year of supervisory experience preferred. Experience must include handling domestic, exotic, and wild animals.

This is a full time job

Contact Information

Job Contact Details

Anthony Waddell
Director of Talent & Inclusion

Closing Date: Wednesday, February 17, 2021

Posting Date:

Closing Date: