Offsite Adoptions Manager

KC Pet Project

Job Description

Position: Offsite Adoption Manager
Department: Canine Outcomes
Reports to: Senior Operations Director
Category: Full-time; Exempt
Supervises: Full & part time Zona Rosa & other offsite adoptions staff, volunteers
Compensation: $50,000 - $55,000
Schedule: 40+ hours per week with the ability to work some evenings, weekends, and holidays as needed.

Position Summary

The Offsite Adoptions Manager is part of the Canine Lifesaving Team and is responsible for increasing live outcomes for dogs through the development and management of offsite adoption programs. This role oversees daily operations at offsite adoption locations, including supervision of staff and volunteers, and leads the planning and execution of adoption events across the community.

The manager collaborates closely with internal teams to ensure dogs are medically and behaviorally ready for placement, while also building strong community partnerships and representing the organization at external events. This role requires strong organizational skills, the ability to manage teams remotely, and a commitment to fostering a positive, proactive team culture focused on connecting people with pets.

Essential Duties & Responsibilities

Shared Responsibilities – Canine Lifesaving Team
Collaborate with intake, rescue/transport, veterinary, and behavior teams to identify dogs appropriate for offsite placement.
Coordinate with medical and behavior teams to ensure dogs are vaccinated, assessed, and ready for movement; communicate any concerns.
Monitor offsite capacity and proactively place appropriate dogs to maintain optimal kennel utilization.
Participate in capacity for care rounds and track population data to support pathway planning.
Communicate regularly with volunteers through updates on dogs, events, and program needs.
Support and educate foster caregivers and volunteers on offsite adoption processes.
Foster a positive, inclusive environment by engaging and mentoring staff and volunteers.
Offsite Program Operations
Oversee daily operations of offsite adoption locations, ensuring animals are prepared, transported, and placed safely and humanely.
Plan, organize, and execute offsite adoption events and partnerships across the community.
Ensure all animal records (medical, behavioral, and adoption documentation) are complete and accurate in PetPoint.
Maintain compliance with state and local regulations related to animal care, transport, and adoption.
Perform basic medical tasks as needed (e.g., vaccines, microchips, testing, preventatives).
Animal Care & Placement
Ensure high standards of animal care, including handling, enrichment, sanitation, and health monitoring.
Conduct adoption matchmaking and provide guidance to adopters to support successful placements.
Participate in end-of-life decision-making when appropriate.
Monitor animal welfare (behavior and medical) and respond appropriately based on the animal’s current state to ensure medical needs are addressed, welfare needs are met and fear/anxiety/and stress are reduced as much as possible
Leadership & Team Management
Supervise, coach, and develop staff and volunteers, ensuring strong performance, engagement, and retention.
Build a positive, solutions-oriented team culture aligned with organizational values.
Provide ongoing feedback, accountability, and professional development opportunities.
Lead by example in delivering excellent customer and community experiences.
Administrative & Organizational Responsibilities
Maintain accurate records, paperwork, deposits, and financial controls in alignment with budgets.
Stay informed on organizational priorities, policies, and animal welfare best practices.
Serve as a liaison across departments to support communication and coordination.
Contribute to strategic planning, program development, and reporting on outcomes.
Ensure compliance with all organizational policies, procedures, and safety guidelines.
Additional Duties
Communicate regularly with leadership regarding program needs and performance.
Support community engagement efforts, including volunteerism and donor relations.
Perform other duties and special projects as assigned.
Perform additional duties as assigned
Qualifications

Required
2 - 4 years of experience in animal welfare, shelter operations, or a related field
Experience supervising staff and/or volunteers, including coaching and performance management
Strong organizational skills with the ability to manage multiple priorities and adapt in a fast-paced environment
Demonstrated ability to work independently and manage remote teams or offsite operations
Experience handling dogs of varying sizes, temperaments, and medical needs
Working knowledge of animal behavior, safe handling practices, and basic disease prevention protocols
Excellent communication and interpersonal skills, with the ability to engage effectively with staff, volunteers, and the public
Proficiency with computer systems and data entry (experience with shelter software such as PetPoint or similar preferred)
Valid driver’s license and ability to safely transport animals using organizational or personal vehicles
Ability to work a flexible schedule, including weekends, evenings, and special events
Commitment to the mission, values, and lifesaving goals of the organization
Preferred
3–5+ years of experience in animal welfare, including program development or offsite adoption initiatives
Previous experience managing adoption programs, events, or community partnerships
Experience working in a high-volume animal shelter or veterinary setting
Knowledge of local and state animal welfare regulations and Department of Agriculture requirements
Experience with volunteer program management and engagement strategies
Background in customer service, sales, or community outreach
Experience with data tracking, reporting, and using metrics to drive decision-making
Fear Free certification or similar animal handling/behavior training
Experience administering basic medical care (vaccines, microchips, preventatives)
Bachelor’s degree in Animal Science, Nonprofit Management, Business, or a related field (or equivalent experience)

Physical Demands
Frequent standing, walking, sitting, talking, hearing, stooping, bending, squatting, or kneeling.
Ability to safely push, pull, and lift 50 pounds with assistance.
Physical handling and restraint of domestic animals, small/medium farm animals, wildlife, and other animals that may need to be cared for by a municipal animal shelter.
Ability to read computer screens, enter data into animal management systems, respond to email, and communicate via phone and internal direct messaging apps (Slack).

Work Environment:
Daily interaction with shelter staff, volunteers, fosters, adopters, and the public.
Potential exposure to parasites and infectious diseases from animals.
Requires clear and concise communications, active listening, report writing, policies, and correspondences, persuasive communication, negotiation skills, empathy, sensitivity, instructional language skills, and non-verbal communication. Bilingual abilities are preferred but not required.
Requires basic arithmetic and algebra as it relates to financial math, pharmacology, conversion of units, and proportional reasoning.
While performing the duties of this job, you may be exposed to outside weather conditions, zoonotic disease, aggressive/feral animals, toxic or caustic chemicals, and situations with pet owners from all walks of life.
Must be available to work irregular hours, weekends, and holidays as needed, as the shelter is open for business 363 days a year.

Work Conditions:
Handle and restrain animals of various sizes, weights, and temperaments.
Subject to animal bites or scratches.
High noise level, both indoors and outdoors.
Exposure to cleaning chemicals, anesthesia, pharmaceutical compounds, fumes, dust, animal dander, feces, blood, and other bodily fluids.
Constant bending, stooping, standing, climbing stairs, and walking.
Frequent lifting of animals and objects with reasonable accommodation.

Human Animal Support Services (HASS) Values:

Community Centered: Animal welfare solutions are rooted in the values and needs of each community.

Connection: We emphasize the interconnections of people, animals, and the environment.

Cultural Humility: We demonstrate an ongoing commitment to self-evaluation and self-critique, to address power imbalances and to developing mutually beneficial partnerships with communities we serve.

Justice and Equity: We consistently work to combat discrimination and inequity in animal services and to build programs and services that are accessible and welcoming to all.

Lifesaving: We believe every animal who enters the shelter should receive urgent, individualized treatment and care with a goal of a live outcome.

Relationships: We proactively work to build strong and lasting human-animal relationships in our communities and affirm our central role of protecting the bonds between people and animals.

Support: We ensure people working in animal services organizations have access to support, resources, and information to promote their physical and emotional well-being.

This job description is not intended to be an exhaustive list of all duties, responsibilities, skills, efforts or working conditions or qualifications associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise or to require that other or different tasks be performed when circumstances change, for example, emergencies, changes in personnel, workload, or technological breakdowns in department.