Volunteer Manager

Maricopa County Animal Care & Control

Job Description

Are you an innovative and versatile leader who is ready to serve the community and have an impact on animal welfare?

The Volunteer Manager oversees the recruitment and retention of volunteers to support all areas of operations for Maricopa County’s Animal Care and Control Department from intaking dogs to finding them new homes. We will look to you to drive positive changes by leading volunteers, removing barriers, and ensuring best practices are in place. You will collaborate with teams across all shelters to ensure consistency and to achieve the most optimal outcome for each animal with the available resources. This position requires the employee in office and/ or customer facing all hours worked.

Come apply to one of the largest animal shelters in the nation and help us make a difference!

About the Department
Maricopa County Animal Care & Control employees are committed to animal welfare and strengthening the human-animal bond in our community. We are always looking to add talented individuals to our team, either at our West or East Valley Animal Care Center. As one of the nation’s largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelters, clinics, and animal services officer teams learn first-hand about proper care for homeless and stray animals and work hard to help find them new homes.

Proud to Offer

Work with a greater purpose

Tuition reimbursement

Exceptional work-life balance

Opportunities for growth and development within Maricopa County

Low-cost, high-value healthcare for you and your qualifying dependents

Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families

Paid vacation, sick time, and parental leave

Extensive wellness program, including an incentive

Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1

Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ

We Require

Three years of management or supervisor experience in an animal welfare or animal control organization

Bachelor’s degree

An equivalent combination of post-secondary education and/or job-related experience may substitute for the required education on a year-for-year basis

Other Requirements

Volunteer Management experience within an animal welfare organization.

Must possess or have the ability to obtain by the time of hire a valid Arizona Driver’s License

We Also Value

Advanced management or supervisory experience

Certifications in animal welfare or animal control

Extensive project management or logistics experience

Job Contributions

Responsible for developing and refining the volunteer program for Animal Care & Control

Recommends improvements and initiatives to the Department Deputy and Director and lead the implementation process

Meets with division managers to determine volunteer needs, coordinate assignments, and address problems

Develops and administers a volunteer recognition program

Provides the Director with timely, accurate operational reports and demonstrates exceptional organizational skills

Assists as needed with off-site events related to either the recruitment of volunteers or the use of volunteers in large numbers

Visits off-site locations to recruit volunteers and work to develop corporate volunteer opportunities

Updates the volunteer database and generates reports detailing volunteer activities

Assists animal welfare organizations with training and represents the Department at community functions and special events, including special projects as assigned

Working Conditions

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions

Position is in a busy, often noisy, office setting within an animal shelter with close proximity to animals of all types

Exposure to cleaning products used in animal shelters and the smells associated with animal housing

While performing this job's duties, the employee is regularly required to sit for long periods and occasionally stand and walk on all types of surfaces, sometimes slippery and/or uneven and rough

May be required to travel between worksites and report to different shelter locations as needed