The Volunteer Program Assessment, or VPA, is a program run by the Organizational Science department of the University of North Carolina-Charlotte (UNCC) in partnership with The Humane Society of the United States (HSUS).

The VPA is a cutting-edge, innovative and completely free volunteer assessment designed to promote nonprofit organizational effectiveness. This online survey is provided to volunteer coordinators to administer to their volunteers. The information collected from the survey speaks to a variety of individual and organizational outcomes. Some of the areas covered by the survey include satisfaction, commitment, burnout, stress and organizational communication.

The VPA team guides participants through the survey process, providing sample emails to send to volunteers, and helps interpret the results in the VPA report. Volunteer managers can utilize the report to create a plan to address the highest priority issues that emerge, and engage volunteers in building a stronger, healthier and more effective program.

VPA is offered at no cost to animal protection organizations by means of a scholarship offered by The HSUS. Notice of scholarship offerings are shared via the volunteer manager list-serv.

The following is a list of shelters who have participated in the VPA:

  • A.D.O.P.T
  • Animal Allies Humane Society
  • Animal Haven, Inc.
  • Animal Humane Society of Buffalo
  • Animal Humane Society of Coon Rapids
  • Animal Humane Society of Golden Valley
  • Animal Humane Society of St. Paul
  • Animal Humane Society of Woodbury
  • Animal Protectors of Allegheny Valley
  • Animal Rescue League of Iowa
  • Animal Rescue League of New Hampshire
  • Animal Welfare League of Alexandria
  • Athens Humane Society
  • Atlanta Pet Rescue
  • Cat Adoption Team
  • Charlotte-Mecklenburg Police Animal Control
  • Cleveland Animal Protection League
  • Connecticut Humane Society
  • Dubuque Humane Society
  • Edmonton Humane Society
  • Fort Wayne Animal Care and Control
  • Houston SPCA
  • Humane Society of Southwest Washington
  • Humane Society of Charlotte
  • Humane Society of Huron Valley
  • Humane Society of Southern Arizona
  • Humane Society of the Pikes Peak Region
  • Humane Society of Truckee-Tahoe
  • Humane Society of Weld County
  • Idaho Humane Society
  • Jacksonville Humane Society
  • Joplin Humane Society
  • Kansas Humane Society
  • Larimer Humane Society
  • Loudoun County Animal Shelter
  • Louisiana SPCA
  • Maryland SPCA
  • Maui Humane Society
  • Michigan Humane Society
  • Nashville Humane Society
  • OC Animal Care
  • Orange County Animal Services
  • Peoria Humane Society
  • Placer SPCA
  • Pocatello Animal Shelter
  • Potter League for Animals
  • Prince George’s County Animal Shelter
  • Roanoke Valley SPCA
  • Rochester Animal Services
  • Simply Cats Adoption Center
  • Spartanburg Humane Society
  • SPCA for Monterey County
  • SPCA of Florida
  • SPCA of Northern Nevada
  • SPCA of Tompkins County
  • The Haven
  • Tri-County Humane Society
  • Wayside Waifs
  • Yavapai Humane Society

In partnership with:

Organizational Science at UNC Charlotte