an opossum balancing on a fence
Photo by Mike Truchon/Alamy Stock Photo

Wildlife conflict calls to Animal Control agencies can differ widely in urgency, expectations, and emotional tone, often more so than other call types. What frequently sets these calls apart is that callers may be focused on fear, frustration, or property damage, with little concern for the outcome for the wildlife involved. At the same time, most professionals in animal protection bring a strong personal ethic of animal welfare to their work, which can unintentionally shape how these conversations unfold.

This webinar explores how personal bias, assumptions, and emotional reactions can influence outcomes, and why entering each wildlife conflict call with an open mind is essential. Through guided discussion and brief polling questions, participants will examine how to listen first, find common ground with callers, and set aside personal opinions in order to de-escalate conflict, improve public interactions, and help both people and wildlife coexist more successfully.

Presenter

  • Mark Sloat, Senior Principal, Urban Wildlife, Humane World for Animals

Event Date | to

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