This is an archived session from 2020.

This presentation, geared toward leadership in animal sheltering, will focus on organizational tools and strategies for incorporating a strong work-life balance culture and building an emotionally resilient organization. Many animal shelter staff have had to transition to working from home, coping with the stress of the pandemic, and supporting family members and friends. Even as operations start up again, there will be collective stress and trauma to navigate. We’ll reflect on productive strategies implemented by organizations during crisis and how those can help lead us to a more supportive and sustainable culture.


  • Hilary Hager | Vice president of Outreach, Engagement and Training, the Humane Society of the United States
  • Lindsay Hamrick | Director of Shelter Outreach and Engagement, the Humane Society of the United States

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