Last year was unpredictable in many ways, but as we move forward we can reflect on how lessons and insights gleaned during a global crisis may help us shape a brighter future for animals. This presentation looks back at our field's response to critical moments in 2020 to shine a light on practical ideas to help us better connect with all facets of our communities; leverage the power of teamwork and information sharing; and craft a strategic approach that means we can handle whatever comes next!


Thursday, April 22 | 2:35 to 3:20pm Shelter Operations Standard

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