Ready to take steps toward supportive field services practices, but don’t know where to start? Are you unsure how to offer resources instead of citations? Wondering how you reduce implicit bias and build trusting relationships with the community? In this challenging yet important session, we’ll take a hard look at traditional field services, policymaking and how public perception is influenced by messaging.

Continuing education

National Animal Care & Control Association (NACA): This sessions has been approved for the same amount of credit hours as its length.


  • Ashley Anderson-Mutch | Pets for Life Senior Program Manager, Enforcement and Policy Reform, The Humane Society of the United States
  • Allison Cardona | Deputy director, Los Angeles County Animal Care and Control
  • Jorge Ortega | Animal Services Director, Guilford County Animal Shelter

to Pets for Life Standard

More Pets for Life sessions